Take the first step
Call your local agency for details on how to apply. (See Where to Apply.)

Bring the documents we’ll need for verification. Ask about the local documentation requirements when you call. Generally, we’ll need verification of:

• Each household member’s gross income for the previous 3 months
• Social Security number verification
• Residence
• Picture ID with birth date
• Your heating or fuel bill

Allow a minimum of 30 minutes for your appointment.  Appointment times vary.

Next steps
After your appointment and your documentation has been verified, we'll determine your eligibility.  At that time, we’ll notify you of the award amount.  

If your need is critical (your power is shut off or you are without heat) we’ll work with you and your utility to get you help.

Still have questions?